Almost a year ago, the curtain rose for “Hamilton” at the Richard Rodgers Theater. Since that day, everyone involved in the production has had many wonderful experiences to cherish — from the performance when we hosted President Obama and the first lady to the heartfelt stories we hear from theatergoers outside the stage door.

But we share one regret: the lack of availability of tickets means that many people who want to see “Hamilton” can’t. Part of this problem, as it is for many Broadway shows, is simple economics: The demand for tickets exceeds the number of seats in the theater on a given night.

But there is another significant factor exacerbating this problem that is unfair to customers, and that lawmakers in Albany can help us solve.

Many would-be customers complain that tickets to their favorite shows, concerts and sporting events are sold out within minutes — if not seconds — after they are posted for sale. [continuo at source]